Privacy Policy

Nachiketha Manovikasa Kendra (“Nachiketha”, “we”, “our”, or “us”) is a registered non-profit organisation based in Bengaluru, India. We are committed to protecting the privacy of children, families, donors, volunteers, visitors, and all individuals who interact with us or use our website.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, register for a programme, or otherwise engage with us.

We collect information that you provide directly to us and certain information automatically when you use our website.

Information you provide:

• Name, email address, phone number, and postal address when you contact us, register for a programme, volunteer, or donate.
• Donation details and payment information processed through our secure third-party payment partners.
• Information about the child or family member for whom services are being sought, including age and relevant medical, developmental, or educational details required to provide appropriate care.
• Any other information you choose to share through our contact forms, surveys, or written correspondence.

Information collected automatically:

• Device and browser information, such as IP address, browser type, operating system, and referring pages.
• Usage information about how you interact with our website, including pages visited and time spent.
• Cookies and similar technologies as described in our Cookie Policy.

We use the information we collect to:

• Provide therapeutic, educational, day care, vocational, and counselling services.
• Process donations and issue receipts for tax purposes.
• Respond to enquiries, applications, and volunteer requests.
• Share updates, newsletters, event invitations, and impact reports, where you have opted to receive them.
• Maintain administrative and financial records.
• Improve our website, programmes, and overall service delivery.
• Comply with applicable legal, regulatory, and reporting obligations.

Many of those we serve are children with intellectual and developmental challenges. We collect information about children only from a parent, legal guardian, or authorised representative, and only to the extent necessary to provide care and support.

Photographs, videos, or stories of children are only shared publicly (for example, on our website, social media, or printed materials) with the explicit consent of the parent or guardian. Consent can be withdrawn at any time by writing to us.

We do not sell or rent your personal information. We may share information only in the following limited circumstances:

• With trusted service providers (such as payment gateways, email platforms, and hosting providers) who process information on our behalf under appropriate confidentiality obligations.
• With medical, educational, or therapeutic partners where required to coordinate care for a child, with the consent of the parent or guardian.
• When required by law, court order, or to protect the rights, safety, or property of Nachiketha, the children we serve, or others.
• With donors and funders, in the form of aggregated, non-identifying impact reports.

We use reasonable physical, administrative, and technical safeguards to protect your information from loss, theft, misuse, and unauthorised access or disclosure. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including to comply with our legal, financial, and reporting obligations. When information is no longer required, we securely delete or anonymise it.

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to our legal and record-keeping obligations.
• Withdraw consent for marketing communications or photograph usage at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details at the bottom of this page.

Our website may contain links to external websites operated by other organisations. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.